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Shipping Policy

This Shipping Policy explains how Bijouzz (www.sayitwithjewels.net) processes and ships orders.

 

1) Where we ship? We currently ship to: [Canada / USA / International].If we don’t ship to your location, you’ll be notified at checkout (or we’ll contact you if an address issue is discovered after purchase).

 

2) Order processing time? Orders are typically processed within [15 business days] after payment is confirmed. Processing time may be longer during peak periods, promotions, or due to vendor availability.

 

3) Shipping times (in transit) Estimated delivery times vary by destination and carrier and are estimates only. Typical transit times are:•[Canada]: [2-3 weeks]•[USA]: [1-3 weeks]•International Varies and handled on case by case for each country

 

4) Split shipments / multiple packages? Bijouzz works with multiple vendors. If your order contains items from different vendors, you may receive multiple shipments with separate tracking numbers and delivery dates.

 

5) Shipping rates: Shipping costs are calculated at checkout based on your location, package weight/size, and selected shipping method. Any free shipping offers (if available) will be shown at checkout and may exclude certain items or destinations.

 

6) Tracking? If tracking is available for your shipment, we’ll email you tracking details once your order ships. Tracking updates may take 24–48 hours to appear.

 

7) Address accuracy Please ensure your shipping address is complete and accurate. Bijouzz is not responsible for delays or delivery issues caused by incorrect or incomplete addresses. If a package is returned to sender due to an address issue, additional shipping charges may apply to reship.

 

8) Damaged packages / items If your order arrives damaged, contact us within 14 days of delivery with your order number and photos of the item and packaging so we can assist, subject to vendor guidelines.

 

9) Customs, duties, and taxes (if applicable) For international shipments, customs duties, taxes, and import fees may apply and are the customer’s responsibility.

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